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Shipping & Returns 

Shipping & Return  Policy

Cancellation & Refund Policy Last updated on 26-07-2024 19:35:33 Dirgh Events and Entertainments believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. • Dirgh Events and Entertainments does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the Dirgh Events and Entertainments, it’ll take 6-8 Days days for the refund to be processed to the end customer

Cancellation & Refund Policy

At The House of Celebrations, we strive to exceed your expectations with our event management services. In the event of a cancellation, we work closely with our clients to ensure a smooth process and offer flexible solutions.
Our cancellation & refund policy is designed to address unforeseen circumstances with empathy and professionalism. We believe in open communication and fairness, and our team is dedicated to providing you with the support you need during challenging times.
Your satisfaction is our priority, and we are committed to delivering exceptional service at every stage of your event journey.

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